Our Staff

Rachel Cain, DVM, CCRP, CERP, CAC, CVA (pending)

Dr. Rachel Cain


Dr. Cain graduated from The Ohio State University, where she elected to specialize in Rehabilitation and Sports Medicine. During her studies, she worked to obtain her Certification in Animal Chiropractic and qualified as a member of the International Veterinary Chiropractic Association. In 2017, she completed the certification programs at the University of Tennessee in both equine and canine rehabilitation. Dr. Cain joined the team at Vet-REC as a Certified Animal Chiropractor, Certified Canine Rehabilitation Practitioner, a Certified Equine Rehabilitation Practitioner, and is KinesioTape Certified.She is currently enrolled in a course to becomecertified in acupuncture and is excited to add acupuncture to her arsenal of treatment modalities! Sports Medicine and Rehabilitation is her passion and she looks forward to working with all those who will benefit from her services.

Dr. Cain just moved to the Charlotte area and is excited to make this her new home. She brings with her a large family, consisting of an Arabian Gelding: ‘Legend’, an American Bulldog: ‘Ozena’, four Domestic Short-Haired cats: ‘Gambet,’ ‘Sidney,’ ‘Keegan,’ and ‘Niva’ and a Bunny: ‘Seeley.’ When not treating patients, Dr Cain spends her time outdoors in the mountains or at the beach, riding through the pastures and running on the trails, as well as taking in the cultures of the new city she calls home with the symphony, ballet, and local theater.

Kristen Watson

Kristen Watson

Often the first to answer phone calls and greet new patients upon arrival, Kristen is our client care specialist, office administrator and therapy assistant. Starting with the practice when it first opened, Kristen is a dedicated and knowledgeable team member.

Born and raised in the Charlotte area, she attended CPCC - Central Piedmont Community College and received an associate degree in office administration in 1998, but her passion and love for animals led her into veterinary medicine. At a very young age she began pet sitting and had her heart set on a career as an animal caretaker. Her long term goal was to work in a veterinary office and soon applied her office administration skills as a veterinary receptionist.

After fifteen years in veterinary medicine holding various positions in kennel, reception and office management she developed a strong desire to work in rehabilitation therapy for animals. Kristen is thankful for the opportunity to create special bonds with patients and their owners. She appreciates the ability to help animals maintain and improve their quality of life.

In her spare time, Kristen is involved in her church with a special interest in missions that have sent her around the world for many beautiful experiences. Kristen has a passion to help less fortunate children, both local and international. Kristen and her husband Frank share time getting outdoors, camping and hiking.

She shares her home with her beloved dogs: Gidget, a Yorkshire Terrier, Twiggy, a Chihuahua mix, and Kimber, a black Lab.

Christie Carlson, LVT

Christie Carlson

As our full-time therapist, Christie is excited to work with our patients each day. Her special attention to deliver one-on-one care to each individual patient makes her a vital team member.

Christie spent most of her life growing up in the Charlotte area before heading to western New York to pursue her college education in 2009. Christie graduated from Morrisville State College and holds a Bachelor’s of Science in Equine Science with a concentration in Equine Rehabilitation. While at Morrisville State College, Christie competed on the Western riding team and worked at the rehabilitation barn while taking classes. After completing her Bachelors degree, Christie furthered her education and received her degree in Veterinary Technology from Genesee Community College in 2016. Christie is a licensed Veterinary Technician in North Carolina and New York State.

Christie is experienced with many modalities including Underwater treadmill, Cold Salt Water spa, therapeutic laser, therapeutic ultrasound and rehabilitative swimming to name a few. Christie is currently working to obtain her Certification in Canine Rehabilitation from the University of Tennessee and is slotted to graduate in July 2018.

When not dedicating her focus and abilities at Vet:REC, Christie spends her time with her fur kid Waylon, a Hungarian Vizsla. She also enjoys horseback riding, being outdoors, hiking and time with family and friends.

Heather Frailey

Heather Frailey

Our part time therapist, Heather Frailey is excited to be fulfilling a lifelong dream of working in animal rehabilitation. When Heather was 12, their beloved family dog Toby had to have an FHO (Femoral Head Osteotomy). Heather was placed in charge of his daily exercises. That’s all it took for Heather to get hooked on helping animals heal.

Heather grew up in the suburbs of Boston, Massachusetts. In her twenties she followed her parents to the mountains of Colorado. There she met her husband, Will and after three mountain winters decided to move to North Carolina, Will’s home state.

Heather is an experienced office administrator and retail manager. However, she feels blessed to have spent the previous five years of her career as a general practice Veterinary Assistant before getting to work in a specialty she is even more passionate about: Rehabilitation.Her excitement about her new career comes from developing relationships with clients and their pets, and of course seeing animals heal and have improved quality of life.Heather has had one on one training with Dr Cain and is experienced in all modalities Vet-REC offers. She looks forward to continuing her therapist training with the Canine Rehab Institute.

Heather, Will and their son Charlie share their home with three dogs: Labrador retrievers, Riley and Jackie and a French Bulldog named Batman. Heather also dedicates a large portion of her time to her three horses by riding, training and teaching beginner lessons at their home.